07.05.25
How to login in to your Capitan account
Here’s a quick guide to help you get logged in to your Capitan Account
Step-by-step:
- Go to climber.hellocapitan.com
Or simply scan the QR code in your climbing centre. - Click “Reset password”
Don’t worry if you haven’t set one before—this is how you’ll create it. - Enter your email address
Make sure it’s the one linked to your TCA account. - Check your inbox
Look for an email from tca-climber and open it.
Follow the link to reset your password and log in – that’s it—you’re in! You can add the link to your homescreen, bookmark it or visit My TCA for easy access to your account.
What you can do once you’re logged in:
- Save your barcode to your Apple or Google Wallet for quick check-ins
If you don’t have a barcode at the top of your account. Just ask a member of staff on desk and they’ll generate one for you. - Book classes and coaching sessions
Straight from your account - Buy passes
See prices for more info on your options - Refer your friends
Send your code to a friend and when they buy a pass, you get £5 credit, they get £5 off
Need help? Just ask at reception and a member of the team will be happy to assist.