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07.05.25

How to login in to your Capitan account

Here’s a quick guide to help you get logged in to your Capitan Account

Step-by-step:

  1. Go to climber.hellocapitan.com
    Or simply scan the QR code in your climbing centre.
  2. Click “Reset password”
    Don’t worry if you haven’t set one before—this is how you’ll create it.
  3. Enter your email address
    Make sure it’s the one linked to your TCA account.
  4. Check your inbox
    Look for an email from tca-climber and open it.

Follow the link to reset your password and log in – that’s it—you’re in! You can add the link to your homescreen, bookmark it or visit My TCA for easy access to your account. 


What you can do once you’re logged in:

  • Save your barcode to your Apple or Google Wallet for quick check-ins
    If you don’t have a barcode at the top of your account. Just ask a member of staff on desk and they’ll generate one for you.
  • Book classes and coaching sessions
    Straight from your account
  • Buy passes
    See prices for more info on your options
  • Refer your friends
    Send your code to a friend and when they buy a pass, you get £5 credit, they get £5 off
Need help? Just ask at reception and a member of the team will be happy to assist.