If you want to buy a pass or punch card before you visit, please BUY ONLINE. For all other membership changes use the form below.
Have you moved?
Do you want to change your membership?
Membership pass holders can now make account updates and request changes online using the secure form below
- Update your contact information
- Update your payment information (monthly billed customers)
- Freeze your membership (there is now no fee to freeze!)*
- Un-freeze your membership
- Cancel your monthly membership
- Request other changes, using the comments box.
The change request will be flagged to a member of staff who can then approve/action your request as soon as possible. Terms and conditions apply
Terms & Conditions
- TCA does not allow passes with fewer than 31 days remaining to be frozen.
- Minimum freeze duration of 3 weeks.
- A maximum of 2 freezes will be allowed in any 12 month period and no freeze can be longer than 6 months.
- Change requests made to monthly billing must be made before the 11th or may not be processed until the following billing period.