When the Government’s Covid rules changed on Mon 19 July 2021, TCA consulted with staff and customers to help decide how we, as an organisation with centres in England and Scotland, moved forward. Thank you to the almost 2000 people who responded to our survey. We read every one of your comments.
Protecting our community
Community and inclusivity are at our core. While some people are double-vaccinated and ready to move on from restrictions, many of those who use or work in our centres, are not. It is for this reason that we are retaining some restrictions. Our rules will be consistent across all centres.
Most importantly, stay home if you have symptoms of Covid-19, or if anyone in your household has it.
Our current mask policy will remain in place. You must wear a mask in centres unless actively climbing on the wall, eating, exercising in the gym or if you are medically exempt.
Even if you do not feel that you need to wear a mask, you must do so in TCA. Customers should practice good mask hygiene: not touching your face or the material part, remove from the ears and wash/replace regularly.
Failure to adhere to centre rules (of any kind) means you will be asked to leave and may result in membership being revoked.
UPDATE: We have removed Covid-capacity limits. If you would prefer to avoid busy times, please climb off-peak. We are retaining our capacity tracker so you can see how many are in. Check this when you are in climbing to see how it feels. Each climber will have their own preference. Our new limits are based on fire safety regulations. The removal of Covid-capacity limits mean that you no longer need to book the kids climbing area at The Newsroom.
By popular demand, the capacity tracker will remain on our website – this means you must continue to CHECK IN and CHECK OUT each visit. Your check ins feed our tracker.
Groups and coaching
Groups sizes will increase to pre-Covid levels. See individual courses for more details. Face coverings are mandatory when under instruction, but not when you’re physically climbing. You will be informed by your instructor or coach when this is required.
Around our centres
We will retain hand sanitiser rules, screens to protect staff and enhanced cleaning protocols. We ask climbers to continue to arrive ready to climb and to use lockers. Please do not block shared spaces such as the pit in the Newsroom. Buy online in advance or use contactless for payments. You must also clean gym equipment before and after use.
As an extra assurance of safety when climbing peer-reviewed research showed that “the amount of infectious virus was reduced by around 99% immediately upon contact with the chalky surfaces”. Find out more about the research into climbers chalk and coronavirus. This combined with our rules should make our climbing centres a safe space for you to exercise.
Many of you raised the issue of ventilation. We are happy that centres are adequately ventilated at the moment but we will be introducing C02 monitors which are an effective measure of ventilation. These will track C02 in different places at different times, including peak usage. We will take additional measures if the quality is ever shown to fall below standard.
These decisions will be reviewed regularly by management.
Playing your part
Thank you for everything you have done so far. Your feedback has been invaluable to help us navigate this difficult time. We look forward to the day when we no longer feel that these measures are required.
Although the chance of contracting Covid is low once an individual has been vaccinated, it is not zero. Our decisions aim to protect not just the vulnerable but as many in our community as possible and your compliance with centre rules is an important part of that. See FAQs for more detail.
By retaining simple measures we hope to prevent outbreaks, protecting staff and customers – allowing us to keep our doors open to keep you climbing.
In My TCA you can change your details, ask membership or pass-related questions and do things such as add a child onto your pass.
TCA CEO Rich Emerson talks through the changes (July 21)
A reminder of the rules
INFORMATION ON THIS PAGE WAS UPDATED ON 31 AUGUST 2021